Freshersworld does not charge any amount for job placement. Beware of fraudsters who ask you to pay on the pretext of giving a job. Know More

Post A Job

BPO/Telecaller Jobs in Mumbai,Navi Mumbai - Career with us

BPO/Telecaller

Career with us
experience-icon 1 Years
salary-icon 10000 - 15000 Monthly
qualification-icon Any Graduate
Expired

Posted: 06 Mar 20

Job Description

Job Summary
SECTOR– BPO
JOB LOCATION– All Over Mumbai
JOB TITLE– Customer Support Executive
Service hours– 24 *7 Rotational Shifts for Males

Day Shifts for girls.
Females – 6 AM to 8 PM window

Sunday work off

Responsibilities and Duties

  • answer calls and responds to emails
  • handle customer inquiries both over the phone and by email
  • research required information using available resources
  • manage and resolve customer complaints
  • provide customers with product and service information
  • enter new customer information into the system
  • update existing customer information
  • process orders, forms and applications
  • identify and escalate priority issues
  • route calls to the appropriate resource
  • follow up customer calls where necessary
  • document all call information according to standard operating procedures
  • complete call logs
  • produce call reports

Qualifications and Skills
Minimum Graduate with 1-year BPO Experience Bank /Insurance

Job Particulars

Education Any Graduate
Who can apply Experienced (1 Years)
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id881963
Job Category BPO
Locality Address Dadar West , Malad West , Thane, CBD-Belapur , Ghansoli
Country India

About Company

Career With Us Consultancy services is supported by dynamic rung of a consultants. We introduce ourselves as an organization committed to establish and maintain new standards in Human Resource Consulting.
We are a panel of competent and resourceful professionals. In keeping with the current industry requirement, Career With Us Consultancy Services has developed a mix of professionals with domain and functional experience, who act as a like -minded sounding board to the customer-who could be an organization or a candidate. The professional approach provides a platform for the customer to identify the necessary competitive edge.
Jobs By Location
Others also searched for
Job & career videos
scroll-icon scroll-icon
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
ARE YOU A FRESHER? REGISTER NOW
Looking for your first Dream Job?
Update Resume
Upload Resume