
BPO/Telecaller
Career with us
Expired
Posted: 06 Mar 20
Job Description
Job Summary
SECTOR– BPO
JOB LOCATION– All Over Mumbai
JOB TITLE– Customer Support Executive
Service hours– 24 *7 Rotational Shifts for Males
Day Shifts for girls.
Females – 6 AM to 8 PM window
Sunday work off
Responsibilities and Duties
- answer calls and responds to emails
- handle customer inquiries both over the phone and by email
- research required information using available resources
- manage and resolve customer complaints
- provide customers with product and service information
- enter new customer information into the system
- update existing customer information
- process orders, forms and applications
- identify and escalate priority issues
- route calls to the appropriate resource
- follow up customer calls where necessary
- document all call information according to standard operating procedures
- complete call logs
- produce call reports
Qualifications and Skills
Minimum Graduate with 1-year BPO Experience Bank /Insurance
Job Particulars
Role bpo telecaller
Education Any Graduate
Who can apply Experienced (1 Years)
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id881963
Job Category BPO
Locality Address Dadar West , Malad West , Thane, CBD-Belapur , Ghansoli
State Maharashtra
Country India
About Company
Career With Us Consultancy services is supported by dynamic rung of a consultants. We introduce ourselves as an organization committed to establish and maintain new standards in Human Resource Consulting.
We are a panel of competent and resourceful professionals. In keeping with the current industry requirement, Career With Us Consultancy Services has developed a mix of professionals with domain and functional experience, who act as a like -minded sounding board to the customer-who could be an organization or a candidate. The professional approach provides a platform for the customer to identify the necessary competitive edge.
We are a panel of competent and resourceful professionals. In keeping with the current industry requirement, Career With Us Consultancy Services has developed a mix of professionals with domain and functional experience, who act as a like -minded sounding board to the customer-who could be an organization or a candidate. The professional approach provides a platform for the customer to identify the necessary competitive edge.
Jobs By Location
Mumbai
Bangalore
Chennai
Kolkata
Delhi
Gurgaon
Noida
Pune
Hyderabad
Ahmedabad
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less