BPO/Telecaller
Career with us
Expired
Posted: 06 Mar 20
Job Description
Job Summary
SECTOR– BPO
JOB LOCATION– All Over Mumbai
JOB TITLE– Customer Support Executive
Service hours– 24 *7 Rotational Shifts for Males
Day Shifts for girls.
Females – 6 AM to 8 PM window
Sunday work off
Responsibilities and Duties
- answer calls and responds to emails
- handle customer inquiries both over the phone and by email
- research required information using available resources
- manage and resolve customer complaints
- provide customers with product and service information
- enter new customer information into the system
- update existing customer information
- process orders, forms and applications
- identify and escalate priority issues
- route calls to the appropriate resource
- follow up customer calls where necessary
- document all call information according to standard operating procedures
- complete call logs
- produce call reports
Qualifications and Skills
Minimum Graduate with 1-year BPO Experience Bank /Insurance
Job Particulars
Role bpo telecaller
Education Any Graduate
Who can apply Experienced (1 Years)
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id881963
Job Category BPO
Locality Address Dadar West , Malad West , Thane, CBD-Belapur , Ghansoli
State Maharashtra
Country India
About Company
Career With Us Consultancy services is supported by dynamic rung of a consultants. We introduce ourselves as an organization committed to establish and maintain new standards in Human Resource Consulting.
We are a panel of competent and resourceful professionals. In keeping with the current industry requirement, Career With Us Consultancy Services has developed a mix of professionals with domain and functional experience, who act as a like -minded sounding board to the customer-who could be an organization or a candidate. The professional approach provides a platform for the customer to identify the necessary competitive edge.
We are a panel of competent and resourceful professionals. In keeping with the current industry requirement, Career With Us Consultancy Services has developed a mix of professionals with domain and functional experience, who act as a like -minded sounding board to the customer-who could be an organization or a candidate. The professional approach provides a platform for the customer to identify the necessary competitive edge.
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