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BPO / Telecaller Jobs - Kochi - Alpha business solutions

Eligibility : BBA/BBM, BSc, BCA, BHM, BEd, B.Pharm, B.Com, BA

Location : Kochi

Last Date : 29 Oct 2016

Salary : 12000 - 15000 Rs Per Month

Experience Required: Freshers

Hiring Process : Face to Face Interview

alpha business solutions - Job Details

Role : Customer Care Executive
Qualification : Graduation
Sex : Male/Female
Industry : It Firm
Location : Kakkanad

  •  Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

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