Bpo Telecaller jobs - Navi Mumbai - Friction private limited - 0 to 0 years of experience - 02 March 2023

Bpo Telecaller

Friction private limited

0 Years

25000 - 26000 Monthly

Expired

Posted: 02 Mar 23

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement: