Freshersworld does not charge any amount for job placement. Beware of fraudsters who ask you to pay on the pretext of giving a job. Know More

Post A Job

BPO/Telecaller Jobs Opening in Cassius Technologies at Basavanagudi, Bangalore

BPO/Telecaller

Cassius Technologies
experience-icon 0 Years
salary-icon 38000 - 48000 Monthly
Apply Now

Posted: 08 Apr 24

Job Description

BPO/Telecaller

Role And Responsibilities:-

Answering inbound calls /customer queries related to our services.

Understanding key customer individual needs and addressing these.

Exceptional customer service skills.

Expanding the customer base by upselling and cross-selling.

Conducting each of your functions with the utmost respect, regardless of others' dispositions.

Contacting potential or existing customers to inform them about a product or service using scripts. 

Superb interpersonal, research, and record-keeping skills.

Handling Inbound and Outbound calls, following up on Enquiry, and database

Resolving customer complaints quickly and efficiently.

Addressing clients' uncertainties, grievances, and suggestions on time.

Obtaining and updating lists of individuals' contact details.

Requires patience, persuasiveness, and persistence. 

Attending regular team meetings to clarify progress and performance-related expectations.

Most importantly, tele calling is all about building repeat business through good customer relations

Asking questions to understand customer requirements and close sales

Capacity to receive critique without internalizing it.

Noting important details of each conversation.

Communicating verbal acceptances of offers to our sales team for closing.

Superb verbal communication.

Overseeing the relationship with customers handled by your team.

Building and maintaining profitable relationships with key customers.

Calling active and budding clients to encourage the purchase of items.

Maintain a positive attitude focused on customer satisfaction.

Excellent communication, interpersonal, and organizational skills with a high productivity rate.

A team player with leadership skills.

It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting. 

Superior product knowledge.

Responsible for making outbound calls and regular follow-up on calls/leads assigned.

Proficient in all Microsoft applications.

Answering inbound calls /customer queries related to our services.

Understanding key customer individual needs and addressing these.

Exceptional customer service skills.

Expanding the customer base by upselling and cross-selling.

Conducting each of your functions with the utmost respect, regardless of others' dispositions.

Keep records of calls.

Keeping customers updated on the latest products in order to increase sales.

Contacting potential or existing customers to inform them about a product or service using scripts. 

Superb interpersonal, research, and record-keeping skills.

Handling Inbound and Outbound calls, following up on Enquiry, and database

Resolving customer complaints quickly and efficiently.

Addressing clients' uncertainties, grievances, and suggestions on time.

Obtaining and updating lists of individuals' contact details.

Requires patience, persuasiveness, and persistence. 

Attending regular team meetings to clarify progress and performance-related expectations.

Answering questions about products or the company. 

Capacity to receive critique without internalizing it.

Noting important details of each conversation.

Communicating verbal acceptances of offers to our sales team for closing.

Superb verbal communication.

Overseeing the relationship with customers handled by your team.

Building and maintaining profitable relationships with key customers.

Calling active and budding clients to encourage the purchase of items.

Maintain a positive attitude focused on customer satisfaction.

Excellent communication, interpersonal, and organizational skills with a high productivity rate.

A team player with leadership skills.

It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting. 

Superior product knowledge.

Responsible for making outbound calls and regular follow-up on calls/leads assigned.

Proficient in all Microsoft applications.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2365935
Job Category Diploma , BPO
Locality Address Basavanagudi
Country India

About Company

Cassius Technologies
Similar Jobs
scroll-icon scroll-icon
BPO/Telecaller jobs in Client Of Teamlease at Bangalore
Client Of Teamlease
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 11 days ago
Applied
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Bangalore
Client Of Teamlease
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 11 days ago
Applied
Apply Now
BPO/Telecaller jobs in Client of Freshersworld at Bangalore
Client of Freshersworld
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 27 days ago
Applied
Apply Now
BPO/Telecaller jobs in Client Of Teamlease Service Ltd at Bangalore
Client Of Teamlease Service Ltd
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 1 months ago
Applied
Apply Now
BPO/Telecaller jobs in Client Of Teamlease Service Ltd at Bangalore
Client Of Teamlease Service Ltd
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 12th Pass (HSE)
Posted: 1 months ago
Applied
Apply Now
BPO/Telecaller jobs in Client of Freshersworld at Bangalore
Client of Freshersworld
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 2 months ago
Applied
Apply Now
BPO/Telecaller jobs in Client of Freshersworld at Bangalore
Client of Freshersworld
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 17 days ago
Applied
Apply Now
BPO/Telecaller jobs in Client of Freshersworld at Bangalore
Client of Freshersworld
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 29 days ago
Applied
Apply Now
BPO/Telecaller jobs in A Client of Freshersworld at Bangalore
A Client of Freshersworld
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, 10th Pass (SSC), 12th Pass (HSE)
Posted: 1 months ago
Applied
Apply Now
BPO/Telecaller jobs in A Client of Freshersworld at Bangalore
A Client of Freshersworld
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, 10th Pass (SSC), 12th Pass (HSE)
Posted: 16 days ago
Applied
Apply Now
BPO/Telecaller jobs in Client of Freshersworld at Bangalore
Client of Freshersworld
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 25 days ago
Applied
Apply Now
BPO/Telecaller jobs in Client of Freshersworld at Bangalore
Client of Freshersworld
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 1 months ago
Applied
Apply Now
BPO/Telecaller jobs in Client Of HR Tech at Bangalore
Client Of HR Tech
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 12th Pass (HSE)
Posted: 1 months ago
Applied
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Bangalore
Client Of Teamlease
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 11 days ago
Applied
Apply Now
BPO/Telecaller jobs in Freshersworldcom at Bangalore
Freshersworldcom
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Posted: 20 days ago
Applied
Apply Now
BPO/Telecaller jobs in Client Of Teamlease Service Ltd at Bangalore
Client Of Teamlease Service Ltd
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 23 days ago
Applied
Apply Now
BPO/Telecaller jobs in A Client of Freshersworld at Bangalore
A Client of Freshersworld
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 1 months ago
Applied
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Bangalore
Client Of Teamlease
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 1 months ago
Applied
Apply Now
BPO Telecaller jobs in Company Name Confidential at Bangalore
Company Name Confidential
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon 10th Pass (SSC)
Posted: 16 days ago
Applied
Apply Now
BPO/Telecaller jobs in Client of Freshersworld at Bangalore
Client of Freshersworld
location-icon Bangalore
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 29 days ago
Applied
Apply Now
Jobs By Location
Others also searched for
Job & career videos
scroll-icon scroll-icon
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
ARE YOU A FRESHER? REGISTER NOW
Looking for your first Dream Job?
Update Resume
Upload Resume