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BPO/Telecaller Jobs Opening in Client of Freshersworld at West Champaran


Client of Freshersworld
experience-icon 0 Years
salary-icon 30000 - 35000 Monthly
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Posted: 28 Mar 24

Job Description


Job Description:-

Responsible for making outbound calls and regular follow-ups on leads assigned

Ability to switch your communication style on a whim.

Communicating verbal acceptances of offers to our sales team for closing

Exposure to diverse viewpoints, cultural norms, and experiences.

Superb interpersonal, research, and record-keeping skills.

Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

Understand customer need

Explaining the product features in detail and how to use the packages.

Understand the Customer requirements, and encourage them to upgrade/renew the packages.

Handling inbound calls & outbound calls

Address all the issues/grievances of customers and provide the right customer experience.

Building and maintaining profitable relationships with key customers.

Superb verbal communication.

Overseeing the relationship with customers handled by your team.

Calling active and budding clients to encourage the purchase of items. 

Addressing clients' uncertainties, grievances, and suggestions on time. 

Resolving customer complaints quickly and efficiently.

Noting important details of each conversation. 

Keeping customers updated on the latest products in order to increase sales.

Expanding the customer base by upselling and cross-selling.

Understanding key customer individual needs and addressing these.

Proficient in all Microsoft applications.

Solve customer's queries over the phone

Superior product knowledge.

Capacity to receive critique without internalizing it.

A team player with leadership skills.

Maintain a positive attitude focused on customer satisfaction.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2341166
Job Category Diploma , BPO
Locality Address
State Bihar
Country India

About Company

Client of Freshersworld
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BPO/Telecaller jobs in Client of Freshersworld at West Champaran
Client of Freshersworld
location-icon West Champaran
experience-icon Freshers
salary-icon Salary not disclosed
qualification-icon Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
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