BPO/Telecaller Jobs Opening in Club Malwa Pvt.Ltd. at Ludhiana-Others, Ludhiana
BPO/Telecaller
Job Description
We are hiring Customer Support Executive at Club Malwa Pvt Ltd for Ludhiana Location.
We have exciting opportunities for Fresher/Experienced Candidates for International Voice Process.
Club Malwa Pvt Ltd is an offshore development centre of American based Xpert Logs Inc. Club Malwa designs, implements and supports all of the systems deployed by Xpert Logs Inc in the American trucking industry which is the largest in the world. This is an In-Office Job.
Job Types: Full-time,
Regular Responsibilities and Duties:
• Assist customers with product related issues.
• Answer Phone to respond to customer inquiries and troubleshoot for any technical issues
• Assist customers with installation / uninstall of our product & software.
• Assist customers with product configuration, error messages or common issues.
• Project a professional company image through phone interaction.
• Provide customers with product and service information.
• Transfer the customer appropriate department if required.
• Escalate the customer's concern to the next level if required. Required Experience, Skills and Qualifications:
• Looking for both G/PG .(in any discipline).
• Candidates with/without experience in Customer support/ Technical Support can apply.
• The Candidate should be comfortabThe Candidate should be comfortable for the night shifts
Languages: English, Punjabi
Location: Basant Avenue, Ludhiana.
Schedule:
• Morning, Afternoon,Night shift
• Rotational shift
• US shift
IMPORTANT pointer which requires your confirmation:
• Comfortable for rotational shifts: The nature of this position requires flexibility in working hours. You should be comfortable working in rotational shifts (Morning, afternoon and night shifts) as per the schedule provided by the company. Currently it's 9 hours working per day, this can be changed in future for that you have to be flexible.
• Week off discussion and no changes in week off: We understand the importance of work-life balance. Currently it's 6 days working, the week off can be any day in the week which will be informed to you in your roaster or by Manager (from Mon to Sun, any day week off can be allotted) and no week off exchange will be granted.
More information about this BPO/Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO/Telecaller job
- What are the job requirements to apply for this BPO/Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an BPO/Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Certificate Course (ITI), 12th Pass (HSE), Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO/Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO/Telecaller position?
- Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.
Job Particulars
About Company
Verify Email ID
Verify Mobile Number
