BPO/Telecaller Jobs Opening in DEBTCARE ENTERPRISES PRIVATE LIMITED at Valasaravakkam, Chennai

BPO/Telecaller
Job Description
1. Visit clients to collect outstanding payments.
2. Facilitate negotiations to ensure timely collection of dues.
3. Maintain accurate and detailed records of all collection activities.
4. Report regularly to management on collection progress and status.
5. Resolve conflicts and handle customer complaints regarding payments.
6. Ensure compliance with all legal and regulatory requirements during the collection process.
7. Build and maintain positive relationships with customers to ensure future payments.
Qualifications
1. Strong negotiation and communication skills.
2. Ability to handle stressful situations with resilience.
Skills and Qualifications:
Technical and Professional Skills:
-
Good command over English and/or regional language(s); fluency in multiple languages is an asset.
-
Basic computer skills (MS Office, CRM tools, email handling).
-
Typing speed of at least 25–30 words per minute with accuracy.
-
Ability to follow scripts and adjust tone and style based on customer interaction.
Soft Skills:
-
Excellent verbal communication and listening skills.
-
Strong interpersonal skills and ability to build rapport quickly.
-
Patience, empathy, and resilience when dealing with difficult callers.
-
Persuasive and problem-solving abilities.
-
Time management and multitasking capabilities.
More information about this BPO/Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO/Telecaller job
- What are the job requirements to apply for this BPO/Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an BPO/Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 25000 Monthly. The Salary will depend on the interview. This BPO/Telecaller is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO/Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO/Telecaller position?
- Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.
Job Particulars
About Company
Debt Care Enterprises was founded in 2008 as a professionally managed collections and risk consulting services company.
Through the past decade and a half, the company has built wide range of clientele from major banks, financial services to corporate and fintech companies for their collections and recoveries.
We cater to private businesses, corporate as well as individuals.