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BPO Telecaller Jobs Opening in Emrold Management Services Pvt . Ltd. at Sector 15, Noida, Sector 18, Noida, Sector 25, Noida, Noida

BPO Telecaller

Emrold Management Services Pvt . Ltd.
experience-icon 0 to 0.6 Years
salary-icon 12000 - 15000 Monthly
Expired

Posted: 04 Jan 24

Job Description

Process : Outbound/Inbound Process 
Qualification : 12th/Graduate 
Salary : 12k -15k/pm + incentives 
Location : Noida 

Role Description:
1.  Contacts customers who have made inquiries or have concerns related to their account, purchase experience, or product use. 
2. Convincing skill 
3. Lead Generation 
4. Query Resolve  
  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


More information about this BPO Telecaller Job

Please go through the below FAQs to get all answers related to the given BPO Telecaller job

  1. What are the job requirements to apply for this BPO Telecaller job position?
    • Ans: A candidate must have a minimum of 0 to 06 Months year experience as an BPO Telecaller

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, M.Com, MA, BCA, BSc, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 12000 and 15000 Monthly. The Salary will depend on the interview. This BPO Telecaller is a Full Time in Noida.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This BPO Telecaller is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the BPO Telecaller position?
    • Ans: There are immediate 1 job openings for BPO Telecaller in our Organisation.

Job Particulars

Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2156087
Locality Address Sector 15, Noida , Sector 18, Noida , Sector 25, Noida , Sector 29, Noida , Sector 38, Noida
Country India

About Company

Emrold Management Services Pvt . Ltd.
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