BPO/Telecaller Jobs Opening in Flexidigital Tech India Pvt Ltd at Whitefield, Bangalore
BPO/Telecaller
Flexidigital Tech India Pvt Ltd
0 to 3+ Years 
21000 - 25000 Monthly 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate 
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Posted: 24 Nov 25
Job Description
JOB DESCRIPTION: COLLECTION EXECUTIVE
COMPANY PROFILE: Flexidigital Tech India Private Limited is a part of Fingular Group and is operating in India in digital lending space under the brand name TrustPaisa https://trustpaisa.com.
JOB SUMMARY: Join our team as a Collection Executive and contribute to the financial health of our digital lending company by effectively managing collections processes. As a Collection Executive, you'll be responsible for contacting customers with outstanding loan payments, negotiating repayment terms, and facilitating timely collections. Your role will involve empathetic communication to understand customers' financial situations, offer support and guidance, and encourage timely repayments. With your dedication and persuasion skills, you'll play a vital role in minimizing delinquencies and optimizing our company's collection efforts.
JOB RESPONSIBILITIES: 1. Conduct daily follow-up calls with generated leads. 2. Handle both inbound and outbound calls and leads effectively. 3. Assess leads to determine their viability and escalate them to the appropriate queue. 4. Utilize predefined communication scripts for handling various topics during calls. 5. Recognize customers' needs, clarify information, investigate issues thoroughly, and offer suitable solutions or alternatives. 6. Foster enduring relationships with customers and go the extra mile to engage them effectively. 7. Maintain comprehensive records of all conversations in our call centre database. 8. Initiate follow-up calls with customers regarding outstanding payments. 9. Provide reminder calls to customers as needed. 10. Ensure strict adherence to compliance policies and regulations. 11. Conclude loan payments based on the matrix provided by management. 12. Engage in target-driven calling, striving to meet both personal and team qualitative and quantitative targets.
REQUIREMEMTS & EDUCATION QUALIFICATION 1 Min Qualification – 12th Pass 2 A minimum of 2 years' experience in tele calling sales or tele collection for loan products is required. 3 Candidate must be residing in Bengaluru
More information about this BPO/Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO/Telecaller job
COMPANY PROFILE: Flexidigital Tech India Private Limited is a part of Fingular Group and is operating in India in digital lending space under the brand name TrustPaisa https://trustpaisa.com.
JOB SUMMARY: Join our team as a Collection Executive and contribute to the financial health of our digital lending company by effectively managing collections processes. As a Collection Executive, you'll be responsible for contacting customers with outstanding loan payments, negotiating repayment terms, and facilitating timely collections. Your role will involve empathetic communication to understand customers' financial situations, offer support and guidance, and encourage timely repayments. With your dedication and persuasion skills, you'll play a vital role in minimizing delinquencies and optimizing our company's collection efforts.
JOB RESPONSIBILITIES: 1. Conduct daily follow-up calls with generated leads. 2. Handle both inbound and outbound calls and leads effectively. 3. Assess leads to determine their viability and escalate them to the appropriate queue. 4. Utilize predefined communication scripts for handling various topics during calls. 5. Recognize customers' needs, clarify information, investigate issues thoroughly, and offer suitable solutions or alternatives. 6. Foster enduring relationships with customers and go the extra mile to engage them effectively. 7. Maintain comprehensive records of all conversations in our call centre database. 8. Initiate follow-up calls with customers regarding outstanding payments. 9. Provide reminder calls to customers as needed. 10. Ensure strict adherence to compliance policies and regulations. 11. Conclude loan payments based on the matrix provided by management. 12. Engage in target-driven calling, striving to meet both personal and team qualitative and quantitative targets.
REQUIREMEMTS & EDUCATION QUALIFICATION 1 Min Qualification – 12th Pass 2 A minimum of 2 years' experience in tele calling sales or tele collection for loan products is required. 3 Candidate must be residing in Bengaluru
More information about this BPO/Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO/Telecaller job
- What are the job requirements to apply for this BPO/Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an BPO/Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO/Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO/Telecaller position?
- Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2795904
Job Category MBA , Diploma , BPO , Walkin , BSc/BCA/BBM , Sales and Marketing , Female
SkillsTelecaller
Locality Address Whitefield
State Karnataka
Country India
About Company
COMPANY PROFILE: Flexidigital Tech India Private Limited is a part of Fingular Group and is operating in India in digital lending space under the brand name TrustPaisa .
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