BPO Telecaller Jobs Opening in Future tech Corporate solution at Nungambakkam, Chennai
Job Description
-Handle customer inquiries and follow-ups
-Maintain call records and update leads
-Basic phone etiquette and customer handling skills
Key Responsibilities:
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Handle inbound or outbound calls based on the assigned BPO campaign (e.g., customer service, sales, collections, support).
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Understand customer needs and provide appropriate information or solutions.
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Promote products or services as per company offerings (in tele-sales campaigns).
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Make follow-up calls to customers/leads and maintain records of conversations.
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Maintain customer data accurately in CRM tools or internal databases.
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Resolve customer queries, complaints, or technical issues courteously and professionally.
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Escalate unresolved issues to the appropriate department or supervisor.
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Meet daily/weekly call and performance targets (such as number of calls, talk time, conversions).
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Stay updated on product knowledge, process changes, and call handling protocols.
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Maintain call quality, compliance, and professional etiquette at all times.
More information about this BPO Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO Telecaller job
- What are the job requirements to apply for this BPO Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an BPO Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 12500 and 15000 Monthly. The Salary will depend on the interview. This BPO Telecaller is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Telecaller position?
- Ans: There are immediate 1 job openings for BPO Telecaller in our Organisation.