BPO/Telecaller
Job Description
We are looking for enthusiastic candidates to contribute in generating business for our company.
You will be responsible for closing sales deals over the phone and maintaining good customer
relationships.
An effective candidate must be an excellent communicator and have superior interpersonal skills. He
/ She must be comfortable presenting products details over the phone as well as dealing with cross
questions and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
* Contact potential or existing customers to inform them about the products.
* Answer questions about products or the company.
* Ask questions to understand customer requirements and close sales/ orders.
* Direct prospects to the Team Leaders, when required.
* Enter and update customer information in the Company CRM.
* Take and process orders in an accurate manner.
* Handle grievances to preserve the company’s reputation.
* Go beyond the “extra mile” to get extra income in form of incentives and rewards.
* Keep records of calls and sales and note useful information on the company's CRM.
Requirements and skills
* Proven experience as hardworking representative or other sales/marketing roles.
* Proven track record of successfully meeting KRA/ KPI.
* Good knowledge of relevant computer programs (e.g. CRM software)
* Ability to learn about products and describe/explain them to prospects/ customers.
* Excellent knowledge of Hindi/ English.
* Excellent communication and interpersonal skills.
* Cool-tempered and able to handle rejection.
* Outstanding negotiation skills with the ability to resolve issues and address complaints.More information about this BPO/Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO/Telecaller job
- What are the job requirements to apply for this BPO/Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 1.5 year experience as an BPO/Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO/Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO/Telecaller position?
- Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.
Job Particulars
About Company
Lucknow 
0 to 3 Years 
Salary not disclosed 
B.Arch, B.Com, B.Pharm, BA, BE/B.Tech, BEd, BSc
Lucknow
Freshers
Salary not disclosed
Any Graduate 
