BPO Telecaller Jobs Opening in Lifeline Business Solution at Egmore, Chennai

BPO Telecaller
Job Description
We are seeking a motivated and customer-focused BPO Telecaller to join our team. The ideal candidate will handle inbound and outbound calls to support customers, resolve queries, and promote products or services. This role requires excellent communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment.
Key Responsibilities:-
Make outbound calls to customers to promote or sell products/services.
-
Handle incoming customer calls, answer queries, and resolve complaints effectively.
-
Maintain detailed records of customer interactions, feedback, and transactions.
-
Follow communication scripts and adhere to company guidelines and processes.
-
Meet daily/weekly/monthly targets and KPIs set by the team leader or manager.
-
Collaborate with team members to achieve better results and enhance customer experience.
-
Stay updated with product knowledge and company policies.
-
High school diploma or equivalent; a degree is a plus.
-
Proven experience as telecaller or similar customer service role (preferred).
-
Excellent verbal communication skills in [English/Hindi/Regional Language].
-
Basic computer knowledge and familiarity with CRM systems.
-
Patience, persuasion, and problem-solving skills.
-
Ability to handle pressure and meet targets.
More information about this BPO Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO Telecaller job
- What are the job requirements to apply for this BPO Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an BPO Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This BPO Telecaller is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Telecaller position?
- Ans: There are immediate 1 job openings for BPO Telecaller in our Organisation.