BPO/Telecaller Jobs Opening in Restore dreamss at Borivali East, Mumbai

BPO/Telecaller
Job Description
Job Summary:
We are looking for energetic and articulate BPO/Telecaller to join our customer support or telesales team. The primary role of a Telecaller is to make outgoing calls or attend incoming calls to handle customer inquiries, solve problems, and provide information regarding products or services. In sales processes, the Telecaller is also responsible for lead generation, explaining product features, and closing deals over the phone.
This position requires excellent communication skills, a customer-centric attitude, and the ability to multitask in a high-paced environment. The ideal candidate should be confident, polite, persistent, and goal-oriented.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this BPO/Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO/Telecaller job
- What are the job requirements to apply for this BPO/Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an BPO/Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 11000 and 20000 Monthly. The Salary will depend on the interview. This BPO/Telecaller is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO/Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO/Telecaller position?
- Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.