BPO/Telecaller Jobs Opening in Solead Solutions at Subhash Nagar, Delhi
Job Description
Key Responsibilities:
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Customer Interaction:
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Handle inbound and outbound calls from customers.
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Answer customer inquiries related to products, services, or accounts.
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Resolve customer issues or direct them to the appropriate department.
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Sales and Lead Generation:
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Promote and sell the company’s products or services through phone calls.
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Qualify leads and convert prospects into customers by providing product information and solutions.
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Meet or exceed daily, weekly, and monthly sales or call targets.
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Data Management:
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Accurately log all customer interactions, complaints, and queries in the CRM system.
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Update customer records with new information and follow up as needed.
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Ensure accurate documentation of all calls and sales activities.
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Customer Support:
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Provide solutions and support for customer inquiries or complaints, ensuring high satisfaction levels.
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Maintain a positive attitude and professionally handle all customer interactions.
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Troubleshoot issues and provide assistance with billing, services, or product-related problems.
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Feedback Collection:
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Gather customer feedback regarding their experience with the company’s products or services.
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Provide insights and feedback to improve customer satisfaction and service delivery.
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Product Knowledge:
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Stay updated on the company’s products, services, and promotions to effectively communicate with customers.
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Ensure accurate information is provided to customers at all times.
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Call Center Targets:
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Work toward meeting KPIs, call quotas, and other performance metrics.
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Consistently strive to achieve or exceed targets related to call handling time, sales, and customer satisfaction.
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Team Collaboration:
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Collaborate with colleagues and supervisors to address customer issues and improve service.
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Participate in team meetings and training sessions to improve performance.
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More information about this BPO/Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO/Telecaller job
- What are the job requirements to apply for this BPO/Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an BPO/Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 30000 Monthly. The Salary will depend on the interview. This BPO/Telecaller is a Full Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO/Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO/Telecaller position?
- Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.
Job Particulars
About Company
Delhi 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, 10th Pass (SSC)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Delhi
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE) 
