BPO Telecaller Jobs Opening in Traffury at Dwarka, Delhi
BPO Telecaller
Traffury
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Posted: 04 Sep 25
Job Description
Profile: BPO telecaller
More information about this BPO Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO Telecaller job
Location: Dwarka Sec 23
Salary: 13k-20k
6 days working
6 days working
Rotation
Week offs 4 weeks off/month + 1 paid leave/attendance reward
Incentive - Rs. 5000 per sales
Incentive - Rs. 5000 per sales
Experience in the Ayurvedic medicine process is a plus.
12th pass—minimum qualification
Skills: Good communication skills, influencing skills, negotiation skills, email writing, and MS excel.
Freshers can also apply.
Freshers can also apply.
Key Responsibilities
1. Handling Customer Calls
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Make outbound calls to potential or existing customers regarding products, services, or promotions.
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Answer inbound customer calls professionally and address queries promptly.
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Maintain a polite, friendly, and positive tone during every conversation.
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Follow up with customers to ensure query resolution and customer satisfaction.
2. Lead Generation & Sales Support
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Identify potential leads through outbound calls, databases, or CRM systems.
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Explain products and services clearly to customers and answer their queries.
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Assist in converting leads into confirmed sales or appointments.
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Achieve individual and team-based sales or lead targets.
3. Customer Relationship Management
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Build and maintain strong relationships with customers by providing excellent service.
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Gather feedback and understand customer needs to improve offerings.
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Record customer details, interactions, and feedback in the company database.
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Handle customer complaints calmly and escalate unresolved issues to higher authorities.
4. Data Management & Reporting
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Maintain accurate records of calls made, leads generated, and conversions achieved.
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Update CRM systems with relevant customer information.
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Prepare and share daily, weekly, and monthly reports with supervisors.
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Analyze performance metrics and suggest ways to improve call efficiency.
5. Process Compliance
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Follow the scripts, guidelines, and standard operating procedures provided by the company.
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Ensure all communication is in line with company policies and legal guidelines.
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Maintain data security and handle sensitive information responsibly.
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Work collaboratively with the team leaders and quality control team to improve performance.
More information about this BPO Telecaller Job
Please go through the below FAQs to get all answers related to the given BPO Telecaller job
- What are the job requirements to apply for this BPO Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an BPO Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Telecaller position?
- Ans: There are immediate 1 job openings for BPO Telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2747293
Job Category BPO
Locality Address Dwarka
State Delhi
Country India
About Company
Traffury
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