BPO / Voice Process Jobs in Bangalore - Black And White Business Solutions

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO MNC's - Technical Support and Customer Support (International Voice and Non-Voice)

Note: Candidates from Bangalore Location can only Apply

Freshers only Voice openings / Experienced Voice and Nonvoice openings available Immediate joiners are preferred

SHOULD BE FLEXIBLE FOR WORK FROM HOME OR WORK FROM OFFICE.

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization.
Shift : Rotational Shifts / UK / US / Day Shift
Sal : upto 4.5lpa.

Designation: BPO / Voice Process

JOB Role :

Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.