BPO / Voice Process Jobs in Bangalore - Black And White Business Solutions

FEATURED JOB

BPO / Voice Process

Black And White Business Solutions

0 Years

15000 - 35000 Monthly

Expired

Posted: 18 Dec 21

Job Description

Qualification: UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Sal : upto 4.5lpa

Designation : BPO / Voice Process

JOB Role :

Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.

One day interview process - Fresher / Experienced can apply

Desired Candidate Profile