Job Description
- The primary task is to handle calls from customers or clients and provide them with a solution to their queries.
- He/She must show the willingness to learn new things every time and then.
- Must discuss every matter with its supervisor or team leader to get any issue sorted
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Where communicating with the customers is the only task which is carried out majorly, a candidate applying for a BPO job should have good oral and written communication. An effective communicator, probably fluid with what he/she is speaking and a BPO executive should a computer literate.
A BPO executive should be flexible enough to adapt to any environment or changes happening in the sector. They should be patient enough and quite motivated towards learning new things and execute them effectively on a day to day basis. A person should also have a clear view of what the current market trend is.
- Should have good oral and written communication.
- An effective communicator, probably fluid with what he/she is speaking.
- Should be computer literate.
- Should be flexible enough to adapt to any environment or changes happening in the sector.
- Should be patient enough and quite motivated towards learning new things and execute them effectively on a day to day basis.
- Should also have a clear view of what the current market trend is.
Job Particulars
Role bpo telecaller
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id738759
Job Category BPO , BSc/BCA/BBM
Locality Address Banashankari , Bommanahalli, BTM , Jayanagar , Marathahalli , MG Road
State Karnataka
Country India
About Company
RJS Technologies came into life in the year 2009 with an “inclination” attitude and intellects that we posses deliver to you above par expectations. It might seem to your interest our track record in transforming the world’s greatest companies into excruciating, incredible, irreplaceable form of themselves. The mission is to strive hard for towards our clients using IT efficiently to hold the edge onto the technology and help them reach impeccable poles of exorbitance for over a decade now.
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