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BPO - Voice Process Jobs in Chennai - Tech square consultancy services

BPO - Voice Process

Tech square consultancy services
experience-icon 0 Years
salary-icon 10000 - 15000 Monthly
Expired

Posted: 17 Jan 22

Job Description

BPO - Voice Process

  • Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, BSc
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1395246
Job Category BPO
Locality Address Nungambakkam
Country India

About Company

Tech square consultancy services
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