BPO Voice Process Jobs Opening in Digitech call system at Bommanahalli, Bangalore
Job Description
*Inbound Calls*: Receive incoming calls from customers seeking assistance, support, or information regarding products or services.
*Customer Service*: Address customer inquiries, resolve complaints, provide technical support, and offer guidance to ensure customer satisfaction.
More information about this BPO Voice Process Job
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*Customer Service*: Address customer inquiries, resolve complaints, provide technical support, and offer guidance to ensure customer satisfaction.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this BPO Voice Process Job
Please go through the below FAQs to get all answers related to the given BPO Voice Process job
- What are the job requirements to apply for this BPO Voice Process job position?
- Ans: A candidate must have a minimum of 06 Months year experience as an BPO Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 17000 Monthly. The Salary will depend on the interview. This BPO Voice Process is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Voice Process position?
- Ans: There are immediate 1 job openings for BPO Voice Process in our Organisation.
Job Particulars
Role bpo telecaller
Who can apply Experienced (0.6 Years)
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2266847
Locality Address Bommanahalli
State Karnataka
Country India
About Company
Digitech call system
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