BPO Voice Process Jobs Opening in S square associates at Secunderabad, Hyderabad

BPO Voice Process  

• Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:-

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

1. What are the job requirements to apply for this BPO Voice Process job position?
   
   • Ans: A candidate must have a minimum of 0 to 06 Months year experience as an BPO Voice Process


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE), 10th Pass (SSC)
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This BPO Voice Process is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the BPO Voice Process position?
   
   • Ans: There are immediate 1 job openings for BPO Voice Process in our Organisation.