BPO Voice Process Jobs Opening in Spancore at Pollachi, Race Course Road, Ramanathapuram, Coimbatore
BPO Voice Process
Job Description
Job Title: Customer Support Executive – Voice Process (BPO)
Location: Coimbatore
Job Type: Full-time
Job Summary:
We are looking for enthusiastic candidates to join our BPO voice process team. The role involves handling inbound and outbound calls, resolving customer queries, providing accurate information, and ensuring a high level of customer satisfaction. This is an excellent opportunity for freshers and experienced candidates who are looking to build a career in the BPO sector.
Key Responsibilities:
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Attend incoming calls and handle customer inquiries professionally.
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Make outbound calls for follow-ups, surveys, or lead generation as per process requirements.
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Maintain accurate records of interactions and transactions.
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Resolve customer complaints and escalate issues when necessary.
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Meet individual and team performance targets including call quality, productivity, and customer satisfaction.
Eligibility & Skills:
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Minimum qualification: 12th / Diploma / Graduate (any discipline).
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Excellent communication skills in English (both spoken and written).
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Good listening skills and problem-solving ability.
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Comfortable working in rotational shifts, including night shifts if required.
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Basic computer knowledge.
Benefits:
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Attractive salary with performance-based incentives.
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Training and development programs.
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Friendly work environment and career growth opportunities.
More information about this BPO Voice Process Job
Please go through the below FAQs to get all answers related to the given BPO Voice Process job
- What are the job requirements to apply for this BPO Voice Process job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an BPO Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Voice Process position?
- Ans: There are immediate 1 job openings for BPO Voice Process in our Organisation.