BPO Voice Process Jobs Opening in Venusms at Hitech City, Kukatpally, Madhapur, Hyderabad
BPO Voice Process
Venusms
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Posted: 28 Mar 25
Job Description
Urgent requirement for BPO voice process
Location : Hyderabad
Qualification : Degree
Experience : 0-2 Years
Required Skills:
More information about this BPO Voice Process Job
Please go through the below FAQs to get all answers related to the given BPO Voice Process job
Location : Hyderabad
Qualification : Degree
Experience : 0-2 Years
Required Skills:
- Excellent verbal communication skills.
- Strong interpersonal skills.
- Ability to persuade and influence others.
- Patience and resilience in handling customer inquiries or complaints.
- Good listening skills and empathy towards customers’ needs.
- Basic computer skills for data entry and maintaining records.
- Ability to work in a fast-paced environment and handle pressure.
- Prior experience in customer service or sales is preferred.
- High school diploma or equivalent qualification
Key Responsibilities:
Inbound & Outbound Calls:
-
Handle customer inquiries and provide accurate information.
-
Make outbound calls for sales, feedback, or follow-ups (if applicable).
-
Maintain a professional and courteous tone in all interactions.
Customer Query Resolution:
-
Address customer concerns and provide appropriate solutions.
-
Escalate complex issues to the relevant department.
-
Ensure customer satisfaction by providing timely and effective assistance.
Data Management & Reporting:
-
Update customer information in the CRM system.
-
Document call details and resolutions for future reference.
-
Generate daily reports on call performance and feedback.
Sales & Upselling:
-
Promote products/services and achieve sales targets.
-
Offer relevant add-ons or upgrades to customers.
More information about this BPO Voice Process Job
Please go through the below FAQs to get all answers related to the given BPO Voice Process job
- What are the job requirements to apply for this BPO Voice Process job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an BPO Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This BPO Voice Process is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Voice Process position?
- Ans: There are immediate 1 job openings for BPO Voice Process in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2646092
Job Category Diploma , BPO , Walkin , Contingent
Locality Address Hitech City , Kukatpally , Madhapur , Manikonda , Hyderabad-Others
State Telangana
Country India
About Company
Venusms
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