Branch Coordinator Or Customer Service Executive Jobs Opening in Edwise International at Kalbadevi, Mumbai
Job Description
We're seeking a Branch Coordinator or Customer Service Executive to join one of our client Edwise International and play a crucial role in shaping the brand's online and offline presence.
Job Location - Marine Lines, Mumbai
Industry - Education Consultancy
Work Days - Mon-Sat
Job Description:
- Coordination with branches for documentation & and information by active follow-ups
- Maintenance of database & files of students and student’s applications.
- Coordination with universities regarding the student’s application status & offer.
- 0-3 Years of experience, freshers welcome to apply
- Good Communication Skills
- CRM knowledge preferred
Key Skills & Competencies:
1. Communication Skills
-
Strong verbal and written communication to interact with customers and internal teams.
-
Active listening to understand client concerns and provide relevant solutions.
2. Customer Service Excellence
-
Positive and empathetic approach toward customers.
-
Ability to handle complaints and resolve issues professionally.
3. Organizational Skills
-
Effective time management to handle multiple tasks simultaneously.
-
Structured approach to maintaining documentation and schedules.
4. Problem-Solving Ability
-
Quick thinking to resolve operational or service-related issues.
-
Proactive approach in identifying potential problems before they escalate.
5. Team Collaboration
-
Willingness to work closely with colleagues to achieve branch goals.
-
Respectful and supportive attitude toward team members.
6. Technical Proficiency
-
Familiarity with MS Office (Word, Excel, PowerPoint) and email communication.
-
Knowledge of CRM systems or customer service software is an advantage.
7. Attention to Detail
-
Accuracy in handling documents, customer data, and transactions.
-
Commitment to maintaining high service quality.
8. Adaptability
-
Flexibility to adjust to changing priorities and customer demands.
-
Ability to handle pressure during peak operational hours.
More information about this Branch Coordinator or Customer Service Executive Job
Please go through the below FAQs to get all answers related to the given Branch Coordinator or Customer Service Executive job
- What are the job requirements to apply for this Branch Coordinator or Customer Service Executive job position?
- Ans: A candidate must have a minimum of 0 to 3 year experience as an Branch Coordinator or Customer Service Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Branch Coordinator or Customer Service Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Branch Coordinator or Customer Service Executive position?
- Ans: There are immediate 1 job openings for Branch Coordinator or Customer Service Executive in our Organisation.
Job Particulars
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2733789
Job Category BSc/BCA/BBM , Tech Support
Locality Address Kalbadevi
State Maharashtra
Country India
About Company
Edwise International
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