Branch Head - Study Abroad Jobs Opening in Edgo International at Kochi

Job Description: This role involves building client relationships, driving business growth, ensuring smooth daily operations, and providing expert guidance on university applications, visa processes, and course selection. The Branch Head also manages financial performance, develops staff through training, and ensures a positive customer experience. Strong leadership, communication skills, and a deep understanding of international education are key to success in this position.

PS: Send in the resume with a photograph (mandatory)

2 years of experience in the study abroad industry is required.

Key Responsibilities:

1. Leadership and Team Management:

• Lead and supervise the branch team, including counselors, administrative staff, and other personnel, ensuring high levels of performance, motivation, and efficiency.

• Organize training and development programs for staff members to enhance their knowledge about international education, application procedures, and customer service.

• Set clear performance targets and monitor team progress to meet organizational goals.

• Foster a positive, collaborative work environment that encourages team members to contribute ideas and improve operational workflows.

2. Sales and Business Development:

• Develop and execute strategies to drive sales and revenue, ensuring the branch meets its monthly, quarterly, and annual targets.

• Build and maintain relationships with universities, educational institutions, and other stakeholders in key international study destinations.

• Create marketing campaigns and promotional activities to attract students, working with both internal marketing teams and external partners.

• Oversee the creation of marketing materials, such as brochures, online content, and social media posts to effectively communicate the services offered by the branch.

3. Client Counseling and Service Delivery:

• Oversee the counseling process for prospective students, ensuring they receive expert advice on the most suitable courses, universities, and countries based on their academic and career goals.

• Advise students on visa application procedures, scholarship opportunities, accommodation options, and cultural integration services.

• Ensure that the branch provides high-quality services throughout the customer journey, from initial inquiry to post-arrival support.

• Address any concerns or challenges students face before, during, or after their time abroad, ensuring customer satisfaction and resolution of issues.

4. Operational Management:

• Monitor daily operations of the branch, ensuring that all processes, from student inquiry to application submission, are running smoothly.

• Handle branch budgeting, managing costs, and ensuring financial objectives are met.

• Oversee branch logistics, including office supplies, technology systems, and administrative tasks, ensuring efficiency in all back-end processes.

• Develop and implement efficient processes for application handling, document management, and student follow-ups.

5. Compliance and Reporting:

• Ensure that all services provided by the branch comply with legal and regulatory requirements regarding student visas, study permits, and international travel.

• Maintain and manage relationships with immigration officers, education boards, and other governing bodies to stay informed about any changes in policies affecting students.

• Generate and submit regular reports on branch performance, student satisfaction, and sales figures to the senior management team.

• Track key metrics like conversion rates, customer feedback, and overall branch productivity.

6. Networking and Relationship Building:

• Represent the organization at conferences, seminars, and events related to international education, networking with universities, educational consultants, and other relevant stakeholders.

• Cultivate relationships with school counselors, agents, and international representatives to expand the branch’s reach and reputation.

• Build strong ties with international universities and colleges to ensure a competitive offering of programs and student placements.

1. What are the job requirements to apply for this Branch Head - Study Abroad job position?
   
   • Ans: A candidate must have a minimum of 2 to 3+ year experience as an Branch Head - Study Abroad


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, Other Course
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 25000 and 35000 Monthly. The Salary will depend on the interview. This Branch Head - Study Abroad is a Full Time in Kochi.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Branch Head - Study Abroad is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Branch Head - Study Abroad position?
   
   • Ans: There are immediate 1 job openings for Branch Head - Study Abroad in our Organisation.