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Branch Manager
HDFC Bank
Expired
Posted: 03 Jun 19
Job Description
Description:
- Ensure branch targets are met
- Ensure all guidelines and regulatory requirements are followed
- Manage, train and motivate staff to deliver world-class service
Expertise & Qualifications: Graduate/Post Graduate degree essential along with CAIIB (Optional), NISM, IRDA
Roles & Responsibilities:
1. Business Development: Scope and target customers in your catchment in collaboration with Product/Sales support
2. Customer Service
- Ensure service quality
- Resolve complaints accurately
3. Operations
- Conduct internal checks on a regular basis
- Ensure process checks relating to vaults are conducted
- Responsible for sys-admin and setup within the branch
4. Audit and Service Quality
- Ensure adherence to all processes stipulated by Audit and Senior Management
- Monthly / Periodic Verification of Auditable items at branches
- Daily review of reports at branch
- Ensure satisfactory audit at the branch
5. Staff Management
- Ensure adequate training of staff on all products, processes and services of the bank
- Increase awareness of various policies of the bank with regard to customer service and compliance
Job Particulars
Role hr admin
Education Any Post Graduate, Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id630454
Job Category Recruitment
Locality Address
State Anywhere in India
Country India
About Company
The Housing Development Finance Corporation Limited (HDFC) was amongst the first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector, as part of RBI's liberalisation of the Indian Banking Industry in 1994. The bank was incorporated in August 1994 in the name of 'HDFC Bank Limited', with its registered office in Mumbai, India. HDFC Bank commenced operations as a Scheduled Commercial Bank in January 1995.
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