Branch Operation Officer Jobs Opening in MARKERZ GLOBAL SOLUTION at Velachery, Chennai
Job Description
Key Responsibilities:
1. Daily Branch Operations:
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Oversee routine administrative and operational activities at the branch.
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Monitor daily cash flow, vault management, record-keeping, and end-of-day reports (especially in banking/NBFC roles).
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Ensure all transactions, processes, and systems operate smoothly and comply with standard operating procedures.
2. Compliance and Audit Readiness:
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Ensure compliance with internal policies, regulatory norms (e.g., RBI/IRDAI/SEBI guidelines), and audit requirements.
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Maintain branch-level documentation, customer records, and operational logs in an organized and compliant manner.
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Assist in preparing the branch for internal and external audits, and coordinate with auditors during inspection.
3. Customer Service Support:
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Address walk-in customer inquiries, account or service-related issues, and coordinate with relevant departments for resolution.
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Assist the sales team in account onboarding, KYC documentation, and verification processes.
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Ensure customer satisfaction through prompt support and professional handling of branch activities.
4. Documentation and Reporting:
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Maintain daily MIS reports, transaction logs, service status reports, and internal communication records.
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Ensure accurate and timely documentation of customer onboarding, loan processing, insurance forms, etc.
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Assist the branch manager in creating weekly, monthly, and quarterly performance reports.
5. Team Coordination:
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Supervise junior operations staff, clerks, or back-office assistants, ensuring all tasks are delegated and executed efficiently.
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Coordinate with the head office, finance, IT, HR, and other support departments.
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Provide training and guidance to new branch staff on operations and compliance.
6. Inventory and Facility Management:
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Manage office equipment, stationery, files, and documents, ensuring inventory is maintained.
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Ensure cleanliness, safety, and readiness of the branch premises.
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Coordinate with vendors for office maintenance, courier, or IT-related services.
7. System and Software Usage:
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Operate core banking/ERP/CRM or other industry-specific software systems.
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Ensure data entries, service records, and approvals are accurately updated in the system.
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Report technical issues to the IT department and ensure timely resolution.
More information about this Branch Operation Officer Job
Please go through the below FAQs to get all answers related to the given Branch Operation Officer job
- What are the job requirements to apply for this Branch Operation Officer job position?
- Ans: A candidate must have a minimum of fresher as an Branch Operation Officer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
- What are the salary requirements for this job?
- Ans: The salary range is between 17000 and 20000 Monthly. The Salary will depend on the interview. This Branch Operation Officer is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Branch Operation Officer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Branch Operation Officer position?
- Ans: There are immediate 1 job openings for Branch Operation Officer in our Organisation.
Job Particulars
About Company
Markerz Global stands at the forefront of IT innovation, delivering bespoke solutions that transform businesses. Our commitment to excellence and forward-thinking approach has established us as a trusted partner for organizations worldwide seeking cutting-edge technological advancement.
With a curated team of 250+ industry specialists, we provide unparalleled IT support and managed services. Our expanding footprint across multiple cities serves 1000+ satisfied clients, including 500+ prominent Indian brands who rely on our expertise in WordPress development, SEO, SEM, SMM, and Business Development solutions.
Bangalore, Chennai, Noida 
Freshers 
Salary not disclosed 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate
Chennai
Freshers
Salary not disclosed
BBA/BBM, MBA/PGDM(Logistics and Supply Chain Management, Marketing and Logistics & Supply Chain Management)
Chennai
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE), Upto 9th Std 
