Financial Services jobs for Branch Relationship Officer in Delhi. Last Date to apply: 01 Oct 2025
Job Description
We're hiring fresh graduates for a third-party role in banking!
Designation: Branch Relationship Officer
Location: Rohini, Delhi
Requirement:- Graduates(regular mode)
Salary: ₹21,000 CTC/month (₹19,000 in-hand + PF)
Incentives: Performance-based incentives
Product :- Home loan
Employment Type: Full-time (on payroll)
Work Mode: Office + field work
Interested candidates, share your CV with us.
Job Overview:
We are seeking a dedicated and customer-focused Branch Relationship Officer (BRO) to promote and sell Home Loan products. The ideal candidate will work closely with walk-in customers, generate leads, build strong relationships with clients, and ensure seamless end-to-end home loan processing.
This is a target-driven role ideal for individuals with a passion for sales, excellent interpersonal skills, and a strong understanding of financial products—especially housing finance.
Key Responsibilities:
1. Sales and Business Development:
-
Promote and sell home loan products to new and existing customers.
-
Meet walk-in customers at the branch, understand their loan requirements, and provide appropriate product solutions.
-
Identify potential customers through various channels—branch visits, references, open markets, builder tie-ups, etc.
-
Achieve assigned monthly/quarterly sales targets.
2. Customer Relationship Management:
-
Build and maintain long-term relationships with customers to ensure repeat business and referrals.
-
Provide end-to-end support to customers—from application to disbursement—ensuring a smooth and satisfactory loan process.
-
Offer guidance on loan eligibility, documentation, interest rates, and repayment schedules.
3. Lead Generation and Follow-ups:
-
Actively follow up on leads generated by the branch or through self-sourcing.
-
Schedule meetings with potential clients, conduct field visits if needed, and convert leads into loan applications.
-
Update lead management systems with daily activity and conversion status.
4. Documentation and Process Compliance:
-
Collect and verify customer documents required for home loan approval.
-
Ensure applications meet credit policy standards and required internal checks.
-
Coordinate with credit, legal, technical, and operations teams for smooth processing of files.
5. Market and Competitor Knowledge:
-
Stay updated on current market trends, interest rates, and competitors’ home loan offerings.
-
Provide feedback to the branch manager and product team on customer needs and market expectations.
Skills:
-
Sales Ability: Strong sales and negotiation skills with the ability to meet monthly targets.
-
Customer Service: Courteous and professional approach to customer handling.
-
Communication: Good verbal and written communication in English and local language.
-
Product Knowledge: Basic understanding of home loan products, interest rates, EMIs, and financial terms.
-
Technology: Familiarity with banking software, CRM systems, and MS Office.
Personal Attributes:
-
Self-motivated and target-driven.
-
Strong interpersonal skills and outgoing personality.
-
Willingness to travel locally for client meetings.
-
Ethical, trustworthy, and professional behavior.
-
Team-oriented with the ability to work independently when needed.
More information about this Branch Relationship Officer Job
Please go through the below FAQs to get all answers related to the given Branch Relationship Officer job
- What are the job requirements to apply for this Branch Relationship Officer job position?
- Ans: A candidate must have a minimum of fresher as an Branch Relationship Officer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Branch Relationship Officer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Branch Relationship Officer position?
- Ans: There are immediate 1 job openings for Branch Relationship Officer in our Organisation.
