Brand Engagement Executive Jobs Opening in Ridh The Fabric Studio at Egmore, Chennai
Job Description
Job Description:
We are looking for a Creative mindset with attention to detail and Brand-focused individual who can manage customer data, builds relationships, and boosts retention using CRM software (like Salesforce/HubSpot) by handling inquiries, running campaigns, analyzing data for insights, and coordinating with sales/marketing to improve the entire customer journey, ensuring satisfaction from lead to post-sale support.
Key Responsibilities :
Proactive Client Outreach: Execute daily outbound call campaigns to follow up with customers who previously visited the shop
Data Maintenance: Update all customer interactions, contact details, and status in the CRM system.
Build and maintain positive relationships with leads and potential customers
Record and manage customer interactions
Appointment Setting: Successfully convert phone conversations into confirmed in-store appointments for the sales team.
Feedback Collection: Conduct 'voice of the customer' surveys to understand why a client hasn't returned and report these insights to management to improve store operations.
Qualification
Bachelor’s Degree: Preferred in Business Administration, Marketing, Communications, or Hospitality Management.
Communication: Excellent verbal, written, and presentation skills.
Interpersonal: Strong relationship-building, negotiation, and conflict resolution.
Job Type: Full-time
Work Location: In person
More information about this Brand Engagement Executive Job
Please go through the below FAQs to get all answers related to the given Brand Engagement Executive job
- What are the job requirements to apply for this Brand Engagement Executive job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Brand Engagement Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Brand Engagement Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Brand Engagement Executive position?
- Ans: There are immediate 1 job openings for Brand Engagement Executive in our Organisation.