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Broadband Field Technician Jobs Opening in GigHz Broadband at Hosur, Salem, Krishnagiri

Broadband Field Technician
GigHz Broadband
Hosur, Salem, Krishnagiri
0 to 1 Years
15000 - 25000 Monthly
GigHz Broadband
Last Date 12 Jul 2022
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GigHz Broadband - Job Details

Date of posting: 13 May 22
Designation: Broadband Field Technician

Qualification: AnyDiploma / any degree/ ITI or any course/ willing to work in the field

Experience: 0-1

Other Requirements:-

Male candidates only. 

Preferably with a two-wheeler. 

Basic computer knowledge like emailing, MS word, excel, etc. is a must.

Roles & Responsibilities:-

1.       Go to customer location & check for new broadband connection feasibility.

2.       Deal with customers patiently and professionally.

3.       Laying cable from hub point to customer point – you need to climb trees/poles / any height places as necessary.

4.       Broadband wi-fi device needs to be configured and ensure complete device activation in coordination with Team.

5.       Need to collect Customer KYC details (Address proof xerox, Passport size photo, EB bill- in case the installation address and ID proof address is not the same) and submit them to the team lead.

6.       Analyze the issue ie. Cable cut, Core cut, power issue, patch cord, adopter issue, etc. Report the issue to the team lead and arrive at the solution for the same. Need to report the issue status to the team lead and close the issue.

7.       Need to collect payment for some customers who are asking to collect from the customer end. Need to submit the cash and details at the end of the day with Team Lead.

8.       Need to patrol every area for cable damage or any cable loosen 1 hour every day or last week of every month. Need to note the core color and customer details in a note and to document it.

9.      Need to inform the team lead about leaves, Over Duty details

10.   Follow Team protocols and be professional with Team.

11.   Adhere to the company policies & procedures.

Skills requirements:-

Ø Jack's fitting knowledge

Ø  Splicing of two cables.

Ø  Basic knowledge about patch card, OFC cable, Coupler, Splitter, etc.,

Ø  Basic computer knowledge in Word, Excel, etc.,

Ø  Basic knowledge about Networking related hardware.

Ø  Need to configure the network Wi-Fi Device

Ø  Need to learn splicing, & Jack placing

Ø  Basic knowledge of coupler, splitters, FTTH devices, OFC cables

Ø  Good Team Worker

Ø  Problem solving skills

Ø  Time Management

Ø  Core interest to work in the field.

Benefits:-

·         Incentives will be provided in the case worked on Holidays & Leaves.

·         Learning opportunities & Make a career in the network field

·         Eligible for-profit sharing scheme based on the performance.

Training:-

· 3 months will be the prohibition period

· 1 month will be under senior will teach and in 2nd & 3rd month you need to work independently and prove your caliber.

·Your probation period may be extended if it is necessary depending on your performance.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 1 Years )
Country : India

About GigHz Broadband

GigHz Technologies is a young and dynamic company catering Hardware, Mechanical and Software services for OEMs in the Medical, Aerospace, Telecom, and Automotive market. Our passion for Electronics and Software with 20+ years of experience in the core Engineering industry made us customize the Hardware and Software Design process through innovative methods and in-house developed scripts which helped us achieve six sigma quality and on-time delivery every time. Our Engineering team is passionate about transforming your ideas through innovative approaches and requirements into high-quality products and solutions. We listen carefully to our customers telling us about their needs. Our core value system of employee belongingness and transparency with customers drives our employees to achieve high-quality results. Our team combined with the unique functionality ensures that we deliver fast, reliable, and accountable service to our clients. A team of experienced Printed Circuit Board designers ensures all our products and boards are designed and validated to the correctness of the design. GigHz takes pride in building long-term business relationships with client.
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