Business Analyst Jobs in Gandhinagar - Etech

Business Analyst
200000 - 500000 Per Year
Last Date 30 Nov 2017

Etech - Job Details

Date of posting: 23 Oct 17
Job Description:
  • As an analyst, you will first learn a lot about Medallia platform and how to configure/create a solution for its customers through an extensive product training. 
  • After that you will work with Medallia project managers and other Medallia team members to build and support our product implementations for large companies. 
  • You will utilize your knowledge of technology to think of creative solutions on the Medallia platform.
The Role:
  • As an Analyst you will be assigned to multiple projects depending on our need, your interests, and expertise. 
  • The projects can vary from assisting your team in implementing, maintaining and testing our software for new customers to managing customer accounts post launch.
Product Implementation: 
  • Work with senior team members to carry out customer implementations and program enhancements 
  • Participate in the implementation design, setup, and review processes 
  • Identify improvements to our feedback products and processes 
  • Utilize Client software knowledge for testing customized software solutions2 of 2| P a g e
Client Management: 
  • Build long-standing customer relationships by improving customer feedback programs 
  • Provide support to client meetings by leveraging in-depth Medallia system capabilities 
  • Work with client teams in resolving technical/system related inquiries 
  • Provide quality assurance support when providing features to clients 
  • Provide client support when analyzing large sets of data
Other Responsibilities: 
  • develop a thorough understanding of product features that are relevant to each client program MINIMUM 
  • Excellent analytical skills (including Microsoft Excel) and attention to detail 
  • Strong written, oral communication and presentation skills 
  • Proven track record of meeting and exceeding goals 
  • Bachelor’s / Master’s degree in Computer Application (BSc IT, MSc IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.) 
  • Knowledge of JavaScript, HTML, CSS, and XML. GUI would be an added advantage.
  • Experience in management consulting, IT consulting, market research, and/or enterprise software preferred 
  • Demonstrated interest in technology 
  • Experience with client management either in college or at work to facilitate team work in remote setting.

Hiring Process : Face to Face Interview, Telephonic Interview

About Etech

Etech is a leading provider of customer engagement solutions and services utilizing inbound and outbound voice as well as web chat. For over a decade, we have been helping companies cost effectively acquire new customers and maximize profits by servicing and growing existing customers. We are a Tier One preferred provider for Fortune 500 companies and employ roughly 3,000 team members operating in 8 Global Centers (5 in the US, 2 in India, and 1 in Jamaica)
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Etech recruiting Business Analyst fresher’s in Gandhinagar(Infocity). The Etech vacancies for Business Analyst is filled through Face to Face Interview, Telephonic Interview etc.
Etech jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -CSS, JavaScript, XML. The candidates with BCA, MCA are selected to full fill the vacancies in Management Trainee job field. The fresher’s applying for Business Analyst should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Etech recruitment, fresher’s are mostly chosen for the department Management Trainee. To learn more about the current jobs and other details, it is better to go through official site of Etech and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Etech and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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