Business Analyst Jobs in Gurgaon - Genozyme Complaints Analyst

Business Analyst
Genozyme Complaints Analyst
300000 - 350000 Per Year
Business Analyst Jobs in Gurgaon - Genozyme Complaints Analyst
Last Date 08 Aug 2019
This Job is Expired

Genozyme Complaints Analyst - Job Details

Date of posting: 09 Jun 19
Genozyme Complaints - Analyst JD   
  • An individual will work Genozyme complaints about handling client's global quality organization processing pharmaceutical, medical device and combination product complaints and inquiries. 
  • Interface with internal clients customers such as physicians, nurses, pharmacists, hospital personnel, risk managers, purchasing agents, sales representatives, the general public, manufacturing sites, technical support, commercial organization and PV regarding client's product complaints.
  • Responsible for product complaint documentation, investigations and identification of potential adverse events and potentially reportable events. 
  • Responsibilities may include creation and submission of regulatory reports, creation of customer communications and interface with various third parties


  • Assure complaint records meet global requirements.
  • Product complaint documentation, investigation, and review of all non-medical complaint content. 
  • Responsible for reviewing Medical complaints that involve a non-medical quality related problem. Provide quality customer service through coordination of return samples for investigation and follow up activities such as replacement of product.
  • Ensures that complaint documentation meets Good Documentation Practices as well as GMP and GCP. 
  • This requires good analytical skills, technical writing and good documentation. 
  • Responsible that complaint files meet all regulatory requirements.
  • Identification of potentially reportable events and notification to appropriate functional groups and management.
  • Interface with Third Party Manufacturers, health care professionals, the general public, internal customers, functional areas and regulatory agencies.

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Analyst / Analytics,Management
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Genozyme Complaints Analyst

Genozyme mission is to combine the strength of our expertise, experience and innovation to advance the worldwide success of the biopharmaceutical and medical device industries in preventing and curing disease.

For over 12 years, Genozyme has proven to be a trusted partner for the complex development journey required of biopharmaceutical and medical device companies. We’re also an astute guide, able to simplify that journey for our clients, so safe new products can reach patients more quickly.
This Job is Expired
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Genozyme Complaints Analyst recruiting Business Analyst candidates nearby Gurgaon.Genozyme Complaints Analyst vacancies for Business Analyst is recruited through Written-test, Face to Face Interview etc.
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