Business Development And CRM Executive Jobs Opening in ODOD GROUP at Manikonda, Hyderabad
Job Description
Job Location: Nanakramguda, Hyderabad
Department: Sales & Operations
Work Mode: Full-time, in-office
Salary Range: ₹30,000 – ₹45,000/month (based on experience) + performance incentives
Job Description
A Business Development and CRM Executive is a dual-role professional responsible for identifying new business opportunities, building and maintaining strong client relationships, and managing customer data through CRM (Customer Relationship Management) systems. This position bridges sales, marketing, and customer service by combining business development strategies with customer relationship management practices.
The goal of this role is to grow the customer base, enhance client satisfaction, and ensure long-term business success. While business development focuses on lead generation, market expansion, and revenue growth, CRM ensures streamlined management of client interactions, customer retention, and data-driven decision-making.
Key Responsibilities
Business Development Responsibilities
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Lead Generation and Prospecting
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Identify and qualify new business opportunities through networking, market research, cold calling, and digital platforms.
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Build a pipeline of prospects across different industries and market segments.
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Actively pursue leads and convert them into customers.
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Sales and Client Acquisition
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Present and promote products or services to potential clients.
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Prepare customized proposals, quotations, and presentations.
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Negotiate and close deals while ensuring profitability and customer satisfaction.
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Market Research and Strategy
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Conduct research on competitors, industry trends, and customer needs.
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Recommend strategies to enter new markets or enhance existing offerings.
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Support management in developing business development plans.
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Collaboration with Marketing
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Work with the marketing team to design promotional campaigns and digital initiatives.
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Participate in trade shows, business fairs, and networking events to expand brand presence.
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Use customer insights to suggest targeted marketing activities.
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CRM Responsibilities
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CRM System Management
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Update and maintain accurate customer records in the CRM system.
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Ensure proper segmentation of customers for targeted campaigns.
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Track leads, opportunities, and customer interactions through CRM tools.
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Customer Engagement and Retention
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Develop long-term relationships with existing clients to encourage repeat business.
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Address customer queries, concerns, and feedback promptly.
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Implement loyalty programs, follow-ups, and after-sales service.
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Data Analysis and Reporting
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Generate reports from CRM on lead status, sales pipeline, and customer engagement.
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Analyze data to identify patterns, cross-selling, and upselling opportunities.
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Present insights to management for decision-making.
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Integration with Sales and Service Teams
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Share customer insights with sales and service teams to improve customer experience.
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Ensure customer interactions are consistent across all touchpoints.
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Support teams with CRM-based tools for efficiency.
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Required Skills
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Business Development Skills
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Strong networking and prospecting ability.
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Persuasion, negotiation, and deal-closing expertise.
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Strategic thinking to identify growth opportunities.
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CRM and Technical Skills
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Proficiency in CRM software (Salesforce, Zoho, HubSpot, or similar).
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Familiarity with data management, segmentation, and reporting tools.
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Competence in MS Office Suite (Excel, PowerPoint, Word).
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Communication Skills
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Excellent verbal and written communication to interact with clients.
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Ability to prepare professional proposals and presentations.
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Active listening to understand customer needs.
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Analytical and Problem-Solving Skills
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Strong data analysis ability for understanding customer behavior and sales trends.
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Problem-solving mindset to address client challenges effectively.
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Organizational Skills
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Ability to manage multiple clients, leads, and projects simultaneously.
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Prioritization and time management to meet targets and deadlines.
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Customer Service Orientation
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Building trust and rapport with clients.
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Focusing on long-term relationships rather than short-term sales.
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Core Competencies
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Result Orientation – Consistently achieving sales and business development targets.
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Adaptability – Ability to adjust to changing markets, industries, and client requirements.
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Professionalism – Representing the company with integrity and reliability.
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Collaboration – Working with cross-functional teams (sales, marketing, operations, finance).
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Innovation – Bringing new ideas for customer engagement and business expansion.
More information about this Business Development and CRM Executive Job
Please go through the below FAQs to get all answers related to the given Business Development and CRM Executive job
- What are the job requirements to apply for this Business Development and CRM Executive job position?
- Ans: A candidate must have a minimum of fresher as an Business Development and CRM Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, PG Diploma
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Business Development and CRM Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Business Development and CRM Executive position?
- Ans: There are immediate 1 job openings for Business Development and CRM Executive in our Organisation.
Job Particulars
About Company
Hyderabad 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, BBA/BBM, BCA, BSc, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BHM, BSc, BFA, BSW, BBS
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BBS
Hyderabad
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, MBA/PGDM, Master in Marketing
Hyderabad
Freshers
Salary not disclosed
Diploma, BE/B.Tech
Hyderabad
Freshers
Salary not disclosed
BA, BBA/BBM
Hyderabad
0 to 3 Years
Salary not disclosed
B.Com, BBA/BBM, MBA/PGDM(Marketing and Finance, Marketing and Human Resources Management.)
Hyderabad
0.6 to 3 Years
Salary not disclosed
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate
Hyderabad
Freshers
Salary not disclosed
B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, PG Diploma
Hyderabad, Delhi, Bangalore
Freshers
Salary not disclosed
B.Com, BBA/BBM, BBS
Hyderabad, Bangalore, Chennai
0 to 0.6 Years
Salary not disclosed
B.Com, BBA/BBM, BCA, 12th Pass (HSE), Other Graduate
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, MBA/PGDM
Hyderabad
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BE/B.Tech, BSc, Vocational Training, B Voc, Other Graduate, Other Post Graduate, Other Course
Hyderabad
Freshers
Salary not disclosed
BE/B.Tech
Hyderabad, Chennai, Bengaluru Urban
Freshers
Salary not disclosed
B.Com
Hyderabad, Bangalore, Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BBA/BBM, 12th Pass (HSE)
Hyderabad, Bangalore, Chennai
0 to 2 Years
Salary not disclosed
BBA/BBM, 12th Pass (HSE), Other Graduate(Other Graduate)
Hyderabad
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, Other Graduate
Hyderabad
1 to 3+ Years
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE) 
