Business Development Executive Jobs in Pune - Dublup- Menezes Services LLP

MAIN OBJECTIVES:

• The Business Development Executive (female) is responsible for performance and development of Dubl’up sales and ensuring merchant partner acquisition, adhering to all company policies and standards set by the Company. 
• You would also prepare action plans for effective search of business leads and prospects such as restaurants, salons, spas, hotels, gyms, leisure activities etc
• Maintain excellent relationship with existing merchants to retain them. 
• Understand customer needs, expectations and service levels.
  

MAIN DUTIES

• To get maximum new merchant partner acquisitions for the respective brand in Pune & to enhance the brand and overall merchant base
• To address merchant partner issues to the management immediately
• To ensure periodic visit to merchant partners
• To train merchant partner’s on the brand’s app, process, and terms of use
• To coordinate with the head office team & to ensure smooth service for customers and partners
• To achieve the allotted merchant acquisition targets across parameters
• To achieve the allotted Dubl'up package sales
• To bear additional responsibility as and when required for the benefit and betterment of the company
• Achieve profitability objectives as per given sales targets and monthly budgets
• Assisting the unit head(s)/ directors in performing various functions of the department as directed, providing a superior level of customer relations and service
• Continual monitoring and analyze competitor products, services, offers, and activities, as well as detailed understanding of market trends
• Adhere to all company policies, procedures, and business ethics codes and ensures they are communicated and implemented

Customer & Merchant Focus:

• Ensure that excellent customer & merchant relationships are built and maintained within the market
• Maintain excellent relationship with existing merchant’s and find ways and means to retain them
• Take the lead in resolving customer complaints and issues
• Ensure all feedback from customers is fed to the business head
• Identify ways of improving the overall function

Operational Excellence:

• Ensure full controls are in place to maintain proper and appropriate conduct of business practices by fully implementing the procedures, policies, and control processes
• Where issues are identified with policies and operational procedures, comments should be escalated to the respected official(s) with suggested amendments
• Ensure day-to-day compliance with the Company’s own internal policies and procedures, timnings & work ethics
• Overall operational knowledge on products, services, to enhance service levels

Relationship Management:

• Manage relationships with key internal and external people.
• Contribute to an environment of teamwork within the business unit
  
• Education : Preferred MBA in Sales & Marketing / Graduate / Marketing professional
  
• Job Type: Full-time