Call Center ( Customer Care Executive ) Bpo Fresher Jobs in Gurgaon,Noida,Delhi - BANKING PROCESS
Call Center Customer Care Executive BPO
Vk consultantancy
0 Years
16000 - 28000 Monthly
Expired
Posted: 14 Feb 21
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Role bpo telecaller
Education Diploma, BA, BCA, BE/B.Tech, BSc, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1120045
Job Category BPO
Locality Address Dwarka , Janakpuri , MG Road, Gurgaon , Sector 15, Noida , Sector 18, Noida
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
Vk consultantancy
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