Call center executive Jobs in Anantapur,Eluru,Guntakal - POS hyderabad Science Foundation

Job Summary

Job Responsibilities:

• Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
  

Responsibilities and Duties

• The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
• He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Required Experience, Skills and Qualifications

Skills and Qualifications:

• Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking
  

Benefits

• 5 days a week
  
• Pick and drop
  
• Day shift Fixed shift
  
• Job Type: Full-time
  
• Salary: ₹35,000.00 to ₹36,000.00 /month
  
• Minimum salary: Rs.25,000 per month
  
• Job Types: Full-time, Part-time, Internship, Fresher, Walk-In