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Call center executive Jobs in Chennai - Karvy data management services

Call center executive
Karvy data management services
Karvy data management services
Last Date 30 Oct 2017

Karvy data management services - Job Details

Date of posting: 31 Aug 17
Main Job Tasks and Responsibilities
  • Answer calls and respond to emails 
  • Handle customer inquiries both telephonically and by email research 
  • Required information using available resources 
  • Manage and resolve customer complaints 
  • Provide customers with product and service information 
  • Enter new customer information into system
  • Update existing customer information process orders, forms and applications
  • Identify and escalate priority issues route calls to appropriate resource
  • Follow up customer calls where necessary document all call information according to standard operating procedures complete call logs produce call reports 
Education and Experience
  • High school diploma or equivalent
  • Proficient in relevant computer applications
  • Required language proficiency
  • Knowledge of customer service principles and practices
  • Knowledge of call center telephony and technology
  • Some experience in a call center or customer service environment
  • Good data entry and typing skills
  • Knowledge of administration and clerical processes

Hiring Process : Face to Face Interview

Job Role : BPO / Telecaller

About Karvy data management services

Karvy Data Management Services is emerging as a leading provider of business and knowledge process services by focusing on delivery of business services for our clients through an innovative framework that is directly tied to improving service delivery along the value chain. With a reach across the length and breadth of the country and an ISO 9001:2008 and ISO 27001:2005 certified service delivery mechanism, we deliver services that result in customer success stories through a collaborative approach with our clients. Our capabilities in large scale process management services across industry verticals is making us a partner of choice for leading organizations in the country.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Karvy data management services recruiting Call center executive fresher’s in Chennai. The Karvy data management services vacancies for Call center executive is filled through Face to Face Interview etc.
Karvy data management services jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -Call Center. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in BPO / Telecaller job field. The fresher’s applying for Call center executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Karvy data management services recruitment, fresher’s are mostly chosen for the department BPO / Telecaller. To learn more about the current jobs and other details, it is better to go through official site of Karvy data management services and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Karvy data management services and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.