Call center executive Jobs in Delhi,Faridabad,Gurgaon - Bullseye technology

Call center executive

Bullseye technology

0 Years

12000 - 16000 Monthly

Expired

Posted: 19 Aug 19

NIGHT USA SHIFT CALL CENTER CALLING JOB
5 DAYS WORK MEALS AVAILABLE
NO CAB
LOCATION -SARITA VIHAR

answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call centre team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of the company and position.