Call center executive Jobs in Hyderabad - Udhyogulu News Media
Call center executive
Udhyogulu News Media
Expired
Posted: 14 Sep 20
Job Description
Part-time Job Opportunity -
Manage Outbound calls in a timely manner. Following call center scripts to brief about our website and services.Identifying customers' needs, clarify information. Keep records of all conversations in our database in a comprehensible way.Customer Focus and adapt to different personality types.Ability to multi-task, set priorities and manage time effectively.Polite, professional phone voice.Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.Decisiveness and attention to detail.Route calls to appropriate resourcesDocument all call information according to standard operating proceduresRecognize, document, and alert the management team of trends in customer callsFollow up customer calls where necessaryComplete call logs and reportsFamiliarity with CRM systems and practicesProficiency with necessary technology, including computers, software applications, phone systems, etc.
Work Timings - All 6 Days in a week. Morning Shift - 10:00AM to 3:00PM and Noon Shift - from 3:00PM to 7:00PM
Monthly based Pay - Rs.3000/-
**Absolutely No Target based calls.
Manage Outbound calls in a timely manner. Following call center scripts to brief about our website and services.Identifying customers' needs, clarify information. Keep records of all conversations in our database in a comprehensible way.Customer Focus and adapt to different personality types.Ability to multi-task, set priorities and manage time effectively.Polite, professional phone voice.Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.Decisiveness and attention to detail.Route calls to appropriate resourcesDocument all call information according to standard operating proceduresRecognize, document, and alert the management team of trends in customer callsFollow up customer calls where necessaryComplete call logs and reportsFamiliarity with CRM systems and practicesProficiency with necessary technology, including computers, software applications, phone systems, etc.
Work Timings - All 6 Days in a week. Morning Shift - 10:00AM to 3:00PM and Noon Shift - from 3:00PM to 7:00PM
Monthly based Pay - Rs.3000/-
**Absolutely No Target based calls.
Job Particulars
Role bpo telecaller
Education Diploma, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypePart Time
Job Id997674
Job Category Diploma , BPO , Part Time , Work from Home
Locality Address Dilsukhnagar , Hyderabad-Others
State Telangana
Country India
About Company
The Udhyogulu News Media is the prime leading electronic media platform of Twin Telugu States - Telangana and Andhra Pradesh.
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