Call Center Representative Jobs in Chennai - SRI SAI BUSINESS SOLUTIONS

Call Center Representative
Other Graduate, Other Post Graduate, BSc, B.P.Ed, BFA, LLB, LLM, Diploma, B.Pharm, B.Com, M.Arch, BA, 12th Pass (HSE), M.Com, BBA/BBM, MA, BCA, BE/B.Tech, BHM, BEd, PG Diploma, MSW, BSW, MHM
0 to 1 Years
17000 - 20000 Monthly
Last Date 19 Oct 2021
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Date of posting: 20 Aug 21

Call Centre Representative (Inbound & Outbound Process :  Non-Technical)


We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and  team targets as well as our customer satisfaction.


  •  Manage large amounts of inbound and outbound calls in a timely manner
  •  Follow communication “scripts” when handling different topics
  •  Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise (If required)
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars/training sessions to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets 


  •  Previous experience in a customer support role International Process (Min. 6 – 12Months
  • One Indian Regional Language known will be added advantage (Hindi, Telugu, Kannada, Tamil, Malayalam).

  •  Strong phone and verbal communication skills along with active listening.
  •  Track record of over-achieving quota.
  •  Customer focus and adaptability to different personality type.

  •  Familiarity with CRM systems and practices.
  •  Ability to multi-task, set priorities and manage time effectively. 

 Work Timings

 ·         Monday ~ Friday (9:30 PM ~ 6:30 AM)

·        Saturday & Sunday Holiday

·         Strictly No Work from Home options (Preferring Only Male Candidates)

·         Work Location: Anna Nagar, Chennai (Own Transportation)


Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers and Experienced (0 to 1 Years )
Country : India


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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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SRI SAI BUSINESS SOLUTIONS recruiting Call Center Representative Experienced(0 to 1 Years) candidates candidates nearby Chennai.SRI SAI BUSINESS SOLUTIONS vacancies for Call Center Representative is recruited through Written-test, Face to Face Interview etc.
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