Call Center Representative Jobs Opening in Rss online trade market pvt.ltd at Lajpat Nagar, Laxmi Nagar, Model Town 2, Bhubaneswar, Kolkata, Delhi

At Rss online trade market pvt. ltd, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We are looking for a highly skilled call center representative to join our team, who can handle a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important support tasks, providing answers, insight, instructions, and assistance with shopping. As the voice of our company, call center representatives must have excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and increasing their satisfaction.


Objectives of this role
Handle large volumes of inbound and outbound calls in a timely manner
Follow communication scripts and use knowledge of company products and services to go off script when necessary
Identify customer needs, research issues, resolve complaints, and provide solutions
Maintain ownership of the call throughout the lifecycle of the caller's request, including follow-up with the escalation team
Recommending improvements in systems and processes to promote organizational efficiency.


More information about this Call Center Representative Job

Please go through the below FAQs to get all answers related to the given Call Center Representative job

1. What are the job requirements to apply for this Call Center Representative job position?
   
   • Ans: A candidate must have a minimum of fresher as an Call Center Representative


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, BA, BBA/BBM, 12th Pass (HSE), 10th Pass (SSC)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 8000 and 25000 Monthly. The Salary will depend on the interview. This Call Center Representative is a Full Time in Bhubaneswar, Kolkata, Delhi.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Call Center Representative is a work from home job?
   • Ans: Yes,its a Work from Home Job.
   
   
6. How many job vacancies are opening for the Call Center Representative position?
   
   • Ans: There are immediate 1 job openings for Call Center Representative in our Organisation.