Call Centre Agents- Australian Process Job in KV Marketing Solutions at Sector 82, Mohali-Others, Chandigarh (Punjab), Mohali

KV Marketing Solutions is hiring 'Call Center Agents' for an international pre and post-sales process.

Responsibilities-

• Manage Inbound and outbound calls.
• Identify the needs of customers, resolve issues and provide solutions.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.

Requirements-

• Prior experience with sales, customer service, and call centers in relevant job roles.
• Good knowledge of CRM practices and systems.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command of the English language.
• Should be open for rotational and night shifts.
• Job Type: Full-time