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Call Centre Executive Jobs Opening in DNCC at Thane, Mumbai

Call Centre Executive

DNCC
experience-icon 0 Years
salary-icon 10000 - 15000 Monthly
Expired

Posted: 16 May 24

Job Description

Position : Call Centre Executive 
∙Outbound calls and assisting customers with their inquiries. 
∙Providing information about services, and promotions. 
∙Resolving customer complaints and escalations in a professional manner. 
∙Following up with customers to ensure satisfaction and resolve any outstanding issues. 
∙Collaborating with other team members to improve overall customer service. 
∙Meeting or exceeding productivity and quality targets.    
  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


More information about this Call Centre Executive Job

Please go through the below FAQs to get all answers related to the given Call Centre Executive job

  1. What are the job requirements to apply for this Call Centre Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Call Centre Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Call Centre Executive is a Full Time in Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Call Centre Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Call Centre Executive position?
    • Ans: There are immediate 1 job openings for Call Centre Executive in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2433662
Job Category BPO
Locality Address Thane
Country India

About Company

DNCC Clinics, spearheaded by Dr. Nishita Sheth, in delivering cutting-edge cosmetic and aesthetic treatments. As a Cosmetic and Aesthetic Treatment Specialist, you'll provide both surgical and non-surgical procedures, including peels, fillers, and laser treatments. Your dedication to top-tier patient care will complement our commitment to utilizing the latest scientific and technological advancements in the field. Become a part of our innovative approach to transformative beauty solutions under one roof. Apply now to be a part of this exciting journey towards redefining cosmetic and aesthetic care. 
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