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Call Centre Representative Jobs in Bangalore - Repute Networks Pvt. Ltd.

Call Centre Representative
Repute Networks Pvt. Ltd.
Bangalore(HSR )
Other Graduate, BA, BBA/BBM, BSc, B.Com
0 to 1 Years
Repute Networks Pvt. Ltd.
Last Date 19 Dec 2021
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Repute Networks Pvt. Ltd. - Job Details

Date of posting: 20 Oct 21
Call Centre Representative

We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets.

Responsibilities
  • Handle many inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues and provide solutions.
  • Upsell other products wherever possible.
  • Ensure you follow the customer service script provided by the company for uniformity.
  • Also, be well-read on company policies and the website for FAQs or policy-related answers.
  • Maintain good customer relations.
  • Meet personal targets and work towards meeting team targets.
  • Maintain records of the conversations with the customer and analyze the data.
  • Write and submit timely reports on performance, targets, and customer queries.
Requirements
  • Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
  • Prior experience with customer service and call centers in relevant job roles.
  • Good knowledge of CRM practices and systems.
  • Customer-oriented attitude with professionalism.
  • Strong multitasking, time management, and target achieving skills.
  • Excellent communication and listening skills with good command of the English language.

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers and Experienced (0 to 1 Years )
State : Karnataka
Country : India

About Repute Networks Pvt. Ltd.

Repute Networks Pvt. Ltd.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Repute Networks Pvt. Ltd. recruiting Call Centre Representative Experienced(0 to 1 Years) candidates candidates nearby Bangalore(HSR ).Repute Networks Pvt. Ltd. vacancies for Call Centre Representative is recruited through Written-test, Face to Face Interview etc.
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