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Call Coordinator Jobs in Delhi,Faridabad,Gurgaon - AKP consultants

Call Coordinator
AKP consultants
2015 - 2017
12000 - 15000 Per Month
AKP consultants
Last Date 09 Oct 2017

AKP consultants - Job Details

Date of posting: 10 Aug 17
  • Effective verbal and written English communication.
  • End user calls handling capabilities and call registration through ticketing systems.
  • Helpdesk ticketing system management, ensure every ticket is being answered in timely manner as per SLA.
  • Daily Call report with every ticket status and open ticket aging.
  • Weekly tickets summery based on various parameters.
  • Monthly IT dashboard
  • Day end call status sharing with Team Lead and System Admin.
  • Follow up of pervious day open tickets with support engineers. Any delay to be escalated to seniors.
  • Call log with OEM of different products and fallow up till it close .
  • Should have good knowledge about word excel and Msword.
  • Managing attendance sheet for the FMS team in Gurgaon and Mumbai
  • Only Female Candidates can apply

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About AKP consultants

AKP Consultants shall always perspire to extend its horizon to entire world, and provide world class service to its clients and its candidate as well. It shall perspire to become a knowledge   house for its candidate and other people involved so as contributing to development of every single person. We consider it as our duty as not only to   locate the best talent available but also to contribute to the development of individual talents as well in whatever small way we can.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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AKP consultants recruiting Call Coordinator candidates nearby Delhi, Faridabad, Gurgaon, Ghaziabad, Noida.AKP consultants vacancies for Call Coordinator is recruited through Written-test, Face to Face Interview etc.
AKP consultants Company recruits a lot of candidates every year based on the skills Inbound Calling, Outbound Sales . The candidates with BE/B.Tech(CSE) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Delhi, Faridabad, Gurgaon, Ghaziabad, Noida can apply for Call Coordinator position in AKP consultants. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the AKP consultants recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of AKP consultants and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of AKP consultants and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in AKP consultants and near your city and get a secured career.