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Call Quality Analyst Jobs Opening in Jain group at Kacheguda, Hyderabad

Call Quality Analyst

Jain group
experience-icon 0 Years
salary-icon 20000 - 25000 Monthly
location-icon Hyderabad(Kacheguda )
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Posted: 07 Sep 22

Job Description

Call Quality Analyst

Generally, the responsibilities of a quality analyst or quality management professional are to measure compliance against established expectations of agents and feedback 
Call monitoring and providing actionable insights. 
Through monitoring, gathers information to improve agent performance in the contact centre. 
As the QA team monitors customer interactions, they use evaluation forms to capture insights from these interactions
Assist with escalated and inbound calls as needed ·
Initiate outbound calls as needed.

More information about this Call Quality Analyst Job

Please go through the below FAQs to get all answers related to the given Call Quality Analyst job

  1. What are the job requirements to apply for this Call Quality Analyst job position?
    • Ans: A candidate must have a minimum of fresher as an Call Quality Analyst

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM, BCA

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Call Quality Analyst is a Full Time in Hyderabad.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Call Quality Analyst is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Call Quality Analyst position?
    • Ans: There are immediate 1 job openings for Call Quality Analyst in our Organisation.

Job Particulars

Education B.Com, BBA/BBM, BCA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time

About Company

Jain group has been providing remarkable services over the past 25 years. The company is certified, world-renowned, and is an award-winning brand providing the most advanced services to all its clients. With extensive research and expertise, the company has helped a number of people to find their perfect life partners
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