Call Representative Jobs in Bangalore - JSJN Associates

Call Representative
JSJN Associates
Bangalore(Bangalore-Others)
12th Pass (HSE), Any Graduate
0 Years
20000 - 22000 Monthly
JSJN Associates
Last Date 05 Dec 2021
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JSJN Associates - Job Details

Date of posting: 06 Oct 21

. To manage inbound and outbound calls of our US clients in a timely manner
· To identify & access the client’s needs, clarify information and provide appropriate solutions to the client’s concern
 · Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid, and complete information by using the right methods/tools
· Strong phone and verbal communication skills along with active listening.
· Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
 · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts, and file documents
· Follow communication procedures, guidelines, and policies
 · Coordinating with US team and maintaining the records as required
· Assisting Hiring Team (If required)

Skills:
· Previous experience in a customer support role (US client handling)
· Strong phone and verbal communication skills along with active listening
· Customer focus and adaptability to different personality types
· Ability to multitask, set priorities and manage time effectively
· Adhering to all company policies and procedures.
· Candidate needs to keep on the shift timings as required by the company.

· Ability to ask prying questions and diffuse tense situations
· Strong time management and decision-making skills.
. Adaptability and accountability
. The candidate must have a laptop with good internet speed (At least 10 Mbps)

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO
Hiring Process : Written-test, Telephonic Interview, Group Discussion
Who can apply : Freshers
State : Karnataka
Country : India

About JSJN Associates

JSJN Associates
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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JSJN Associates recruiting Call Representative candidates nearby Bangalore(Bangalore-Others).JSJN Associates vacancies for Call Representative is recruited through Written-test, Face to Face Interview etc.
JSJN Associates Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE), Any Graduate are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Bangalore(Bangalore-Others) can apply for Call Representative position in JSJN Associates. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the JSJN Associates recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of JSJN Associates and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of JSJN Associates and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in JSJN Associates and near your city and get a secured career.