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Calling Executive Jobs in Noida - The Indian Iris

Last Date 25 Nov 2017

The Indian Iris - Job Details

Date of posting: 26 Sep 17
General Purpose 
We are looking for a female calling executive who is proficient in cold calling, answering incoming calls from customers, answer inquiries and questions, handle complaints, troubleshoot problems, and building long term professional relationship with customers.
Main Job Tasks and Responsibilities 
  • Cold calling 
  • Respond to incoming calls 
  • Handle customer inquiries telephonically 
  • Research required information using available resources 
  • Manage and resolve customer complaints 
  • Provide customers with product and service information 
  • Enter new customer information into system 
  • Update existing customer information 
  • Follow up customer calls where necessary 
  • Document all call information according to standard operating procedures 
  • Produce call reports and reporting periodically 
Education and Experience 
  • High school diploma or equivalent
  • Language proficiency in both Hindi and English 
  • Proficient in basic computer applications, MS Word and Excel.
  • Some experience in a call center or customer service environment is a plus 
  • Good data entry and typing skills 
Key Competencies 
  • Excellent Verbal and written communication skills 
  • Listening skills 
  • Customer service orientation 
  • Organizational skills 
  • Team worker Remuneration Competitive and based on interview

Hiring Process : Face to Face Interview, Telephonic Interview

Job Role : BPO / Telecaller

About The Indian Iris

The Indian Iris, a venture supported by CIIE at IIM Ahemdabad, and incubated at TIEDS at IIT Roorkee via Ministry of Electronics and Information Technology (MeitY). 

The Indian Iris was founded a two years ago to create awareness about government programs, and policies to create increased demand pull for the govt programs. We started as a small website but with larger mission. Today, our portal, receives more than 300,000 page views every month, where more than 60,000 users read the aggregated and simplified information on government policies and programs. 

We aggregate and simplify Information on all govt policies and schemes, build Awareness via innovative campaigns (online+offline) and then offer Services to deliver benefits of govt policies, schemes and programs to the citizens & businesses. Overall result is an increased demand pull for the government programs. We proudly call it 'I.A.S Framework' ('Information, Awareness, & Services' Framework©). We use partner network to complete the last leg of our Service Layer.

 On Jan 26, 2017, we launched a campaigned called 'Har-Ghar, Solar' to promote use of solar energy among residential, institutional and industrial users, and educate them on techno-commercial aspects and the govt benefits. We are employing innovative methods to reach out to the target citizens, & businesses and encourage them to go solar. This campaign has received tremendous response, and we reached out to more than 10,000 citizens, while closing 20 plants with a combined capacity of 1.5 MW. We wish to continue the momentum and take this campaign to the next level. 

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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The Indian Iris recruiting Calling Executive fresher’s in Noida. The The Indian Iris vacancies for Calling Executive is filled through Face to Face Interview, Telephonic Interview etc.
The Indian Iris jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in BPO / Telecaller job field. The fresher’s applying for Calling Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to The Indian Iris recruitment, fresher’s are mostly chosen for the department BPO / Telecaller. To learn more about the current jobs and other details, it is better to go through official site of The Indian Iris and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of The Indian Iris and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.