Calling Executive - Service Sales Process Jobs Opening in Fortune Accessories at Chittaranjan Park, Daryaganj, Delhi Cantt., Gurgaon, Noida, Delhi
Job Description
Full-Time / Part-Time | Work from Office / Hybrid (If applicable)
More information about this Calling Executive - Service Sales Process Job
Please go through the below FAQs to get all answers related to the given Calling Executive - Service Sales Process job
Are you a confident communicator with a passion for sales? Whether you're a seasoned sales professional or a fresher looking to start your career, we want YOU to join our growing team!
Role: Calling Executive - Service Sales Process
Key Responsibilities:
1. Outbound & Inbound Calls:
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Make outbound calls to potential clients to promote services and generate sales leads.
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Handle inbound calls from clients, answer queries, and assist in service inquiries.
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Follow a scripted sales pitch or customize it to engage clients effectively and discuss the benefits of our services.
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Explain service offerings, pricing, and related terms to prospective customers, ensuring they understand the value of the service.
2. Sales and Lead Conversion:
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Engage with prospects to qualify leads and determine their needs.
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Convert qualified leads into sales by presenting the value proposition, offering solutions, and negotiating terms where needed.
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Set up appointments or demos for further discussions or service demonstrations as required.
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Meet monthly or quarterly sales targets and key performance indicators (KPIs).
3. Customer Relationship Management:
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Build and maintain strong relationships with potential and existing clients, ensuring they receive high-quality service throughout the sales process.
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Follow up with leads to ensure a smooth sales closure process and resolve any remaining concerns.
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Maintain detailed records of all calls, customer interactions, and sales activities in the CRM system.
4. Product and Service Knowledge:
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Stay updated on all services, promotions, and offerings to provide accurate information to customers.
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Understand and communicate the benefits and features of each service offering, addressing potential client concerns.
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Be proactive in resolving customer issues or queries related to the services we offer.
5. Reporting & Feedback:
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Provide daily or weekly updates to the team leader or manager regarding lead status, sales, and challenges encountered.
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Gather feedback from customers regarding their service needs and communicate this to the product team to improve service offerings.
6. Continuous Improvement:
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Participate in training sessions or team meetings to improve sales techniques, product knowledge, and customer handling.
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Stay updated on industry trends, competitor offerings, and customer preferences to improve sales strategy.
Key Competencies:
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Target-Driven: Ability to work under pressure and consistently meet sales targets and KPIs.
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Interpersonal Skills: Strong ability to engage customers, listen to their needs, and offer appropriate solutions.
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Problem Solving: Able to address customer concerns and objections in a positive and solution-oriented manner.
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Persistence & Resilience: Persistent in pursuing sales leads and resilient to rejection or failure.
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Team Player: Ability to collaborate with the sales team and other departments to ensure smooth operations.
More information about this Calling Executive - Service Sales Process Job
Please go through the below FAQs to get all answers related to the given Calling Executive - Service Sales Process job
- What are the job requirements to apply for this Calling Executive - Service Sales Process job position?
- Ans: A candidate must have a minimum of fresher as an Calling Executive - Service Sales Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Calling Executive - Service Sales Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Calling Executive - Service Sales Process position?
- Ans: There are immediate 1 job openings for Calling Executive - Service Sales Process in our Organisation.
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview, Virtual Interview
Employment TypePart Time
Job Id2726406
Job Category BPO
Locality Address Chittaranjan Park , Daryaganj , Delhi Cantt.
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
Our Outbound Call Service Center specializes in proactive customer engagement and sales outreach. We provide tailored outbound calling solutions to help businesses connect with their target audience, boost conversions, and enhance customer satisfaction.
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