Calling Research Analyst Jobs in Mumbai,Navi Mumbai - Nexsales Solutions Private Limited
Calling Research Analyst
Nexsales Solutions Private Limited
Expired
Posted: 27 May 19
Job Description
- Role Descriptor
- General Details
- Title: Calling Research Analyst
- Reporting To: Team Leader
- Grade: Click here to enter text.
- Basic Qualification: Under Graduate
- Relevant Experience: Minimum 1 year of International BPO Experience
- Location: Mumbai
- Business Unit: VoiceReach
- Languages: English, Hindi
- Key Performance Areas (KRA’s):
- The key purpose of the role is to call into target companies to identify relevant stakeholders and accordingly transfer them to the representative logged in at the other end.
- However, a concerned manager or business head may choose to add or remove responsibilities based on business demands/goals.
- Identify relevant stakeholders within the target company, based on the information provided
- Transferring the identified stakeholders to the respective representative logged in at the other end
- Effectively communicate with the gatekeepers/executive admins within the target company, while trying to reach the relevant stakeholder
- Weightage-40%
- Potential Lateral Role: Calling Research Analyst [Data Operations]
- Potential Next Role: Team Coach
- Travelling Required: No Travel
- Technical Skills
- Working Knowledge of MS Office (MS-Word, MS-Excel, MS-PowerPoint)
- Excellent internet skills [Proficient with web-based interface]
- Excellent communication skills with the ability to communicate in a neutral accent (English Language)
- Basic understanding of the industry being researched (optional but preferred)
- Values
- The role is expected to demonstrate the Nexsales Values as described below.
- Values
- Description
- Trust and Integrity
- Being consistent, truthful and respectful with one’s actions and words
- Be Proactive
- Making things happen by continuously learning, applying the learning back at work and adapting to changes in a timely manner
- Innovation
- Generating novel and unique ideas to create greater competitive advantage and brand value’
- Collaboration
- Working effectively with others to achieve business results’
- Execution
- Achieving business results by determining action steps and creating accountabilities’
- Excellence
- Delivering the best and ensuring customer delight by setting high-performance standards, quality and capabilities
- Competencies
- The role is expected to demonstrate the following competencies and the relevant proficiency levels described below.
- Competency
- Description
- Proficiency
- Effective Communication
- Should be able to effectively communicate with gatekeepers/executive admins, as well as stakeholders
Job Particulars
Role others
Education Other Graduate
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id626217
Job Category Others
Locality Address
State Maharashtra
Country India
About Company
Founded in 2008 a B2B Marketing and Sales Solution provider, Nexsales is an expert in contact data management and lead generation. We work as your partner to provide you with accurate inside information and prospect intelligence that help you define your challenges better. We craft B2B marketing programs and combine targeted list building, telephone-based outreach, with brand strategy, social media, and innovations in technology and analytics.
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